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Warranty Information

Warranty Activation

Products Installed By MDS
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Warranty Terms and Conditions

1. Warranty Coverage:

  • The warranty covers defects in materials and workmanship under normal use conditions.

  • The duration of the warranty period is specified at the time of purchase and varies depending on the product.

2. Exclusions:

  • The warranty does not cover damages resulting from accidents, misuse, neglect, unauthorized repairs, modifications, or natural disasters.

  • Consumable parts, such as batteries, are not covered under the warranty.

  • Damage caused by third-party accessories or software not recommended by the manufacturer is not covered.

3. Claim Procedures:

  • To initiate a warranty claim, the customer must provide proof of purchase, including date and place of purchase.

  • The customer must contact the authorized service center or customer support to report the issue and obtain instructions for product return or repair.

4. Resolution:

  • The manufacturer will, at its discretion, repair or replace the defective product with a new or refurbished unit.

  • If the product is discontinued or not available, the manufacturer may offer a similar product as a replacement.

  • In case of a refund, it will be for the original purchase price and may require the return of the defective product.

5. Voiding the Warranty:

  • The warranty is void if the product serial number is removed, altered, or defaced.

  • Any unauthorized opening or tampering with the product by non-certified personnel voids the warranty.

6. Transferability:

  • The warranty is generally non-transferable and is applicable only to the original purchaser.

7. Limitation of Liability:

  • The manufacturer's liability is limited to the repair, replacement, or refund of the product, as stated in the warranty terms.

  • The manufacturer is not liable for any consequential or incidental damages arising from the use of the product.

8. Governing Law:

  • These warranty terms and conditions are governed by the laws of the applicable jurisdiction and any disputes will be resolved in the courts of that jurisdiction.

Please note that these terms and conditions are a generalized example and can vary significantly between different manufacturers and products. It's essential to carefully read and understand the specific warranty terms provided with the purchased product to know your rights and responsibilities under the warranty agreement.

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